Yesterday, on our IDC, we were talking about what we need to achieve when reviewing Knowldedge Reviews or Quick Quizzes. We decided that there are TWO goals... Both of them concerned with teaching scuba diving... rather than theory/acdemics. In PADI's words "Alternative Explainations and Clarification" are needed to expand on what is not in the materials (You, Your dive site, Your logistics, Equipment that they will use.. etc...) However, we can go further than that. 1. We can encourage the natural inherent passion that brought the customer into the dive shop in the first place. Using topics in the Knoweldge Reviews we can let people know just how much their lives can change! 2. We can use the material to subtelty get customers to "imagine" performing skills successfully. - This visualisation method is exactly the same technique that all top sports coaches use for their athletes. The good thing is that it's so easy to exercise, and so very effective.